You are hereOutlook 2003 Stops Displaying Images in Preview or E-mail Windows
Outlook 2003 Stops Displaying Images in Preview or E-mail Windows
Some day you may find that Outlook 2003 stops displaying images in preview or E-mail windows. It may have to do with the Outlook Temporary Items folder (OLK*). You just have to clear it out. Close Outlook before preceding.
- Locate the Outlook Temporary Items folder. You can find it by opening an attachment and seeing where it tries to save it to if you do a "Save As...". You can also find it by opening the Registry and finding HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security. Double click on the OutlookSecureTempFolder key. Right click the Value Data field and select Copy. It should be in the form of %USERPROFILE%\Local Settings\Temporary Internet Files\OLK6 where OLK6 is some randomly generated string that always starts with OLK. If you know the command line, you can open a command line window and do:
cd "\%USERPROFILE%\Local Settings\Temporary Internet Files\OLK*"
and that will usually work, unless you have more than one OLK. - If you aren't using the cmd step above, open Windows Explorer and navigate to the folder.
- Select All the files in this folder and Delete. (You may have problems deleting files with the READ-ONLY attribute set. If you are on the command line, you can: ATTRIB -r *.* )
- Launch Outlook. The images should now appear in the Email.
Sometimes this doesn't work. Exit Outlook (and make sure there isn't a version of the program running on Task Manager). Go ahead and delete all the OLK? folder(s) you find in that location. Restart Outlook and check an email with images and they should work, now.
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I never cease to be amazed at just how crap Microsoft products are!!!
This is so obviously a bug with such a simple fix.
Many, many people see this problem and have done so for a long time but MS still can't fix it.
This occurs every few weeks for me. Delete the temp files and boom... fixed.
Thanks for the fix. Works great for me every time.